V380 Privacy Policy - Our Commitment to Protecting Your Data

The v380 Privacy Policy explains how we collect, use, store, and protect users' personal information in compliance with Malaysian law, ensuring a safe and trustworthy digital experience.

Information We Collect

We collect the following types of information to deliver smooth, high-quality services:

Account information: name, email address, phone number, and other registration details.
Device and browser information: device type, operating system, IP address, and platform usage data.
Payment information: transaction records, local payment methods, and Malaysian Ringgit (RM) used.
Cookies and tracking technologies: to personalise your experience and analyse site traffic.
Usage data: information about your interactions with the platform for service improvement purposes.

How We Use Your Information

The information we collect is used to:

Managing user accounts and verifying identity.
Processing financial transactions securely and efficiently.
Providing responsive, high-quality customer support.
Analysing and improving platform features and content.
Complying with applicable laws and regulations in Malaysia.

Cookies and Tracking

V380 uses cookies and other tracking technologies to enhance the user experience, including:

Saving user preferences and remembering login sessions.
Analysing site usage to support product development.
Personalising content and ads based on your interests.

You can manage cookie usage through your browser settings, though this may affect the functionality of certain parts of the site.

Data Storage & Security

We implement strict technical and organisational security measures to protect your personal data from unauthorised access, data breaches, intrusion, and loss. Data is stored on secure servers with restricted access controls.

While we take every reasonable measure, no online data storage system can guarantee absolute security. We encourage users to exercise caution when sharing personal information.

V380 does not sell or rent users' personal data to third parties for commercial purposes. Your data may be shared with:

Financial service providers for processing transactions.
Authorities where required by law.
Technology partners that support platform operations, bound by security and confidentiality obligations.

User Rights

You have the right to:

Accessing the personal information we hold about you.
Requesting correction of inaccurate or incomplete information.
Requesting deletion of your account and data, subject to legal requirements.
Restricting or objecting to certain types of processing on legitimate grounds.

Please contact our support team to exercise any of these rights.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be announced on the website and will take effect upon publication.

We encourage you to review this policy periodically to stay informed of the latest privacy practices at v380.

Data Security & Contact Us

We are committed to protecting your privacy and data security. For any privacy-related enquiries or complaints, please reach us at the official email address below:

Support at v380.bio

We will respond as promptly as possible with an effective and professional resolution.